At SeedSlate.co (“company”) , our customers’ privacy is very important to us. The information collection, use, and dissemination practices of SeedSlate are discussed in this policy. This policy applies to Company’s information collection on the Company’s website (the “Site”).
Collection of Information
Customer and Recipient Information: The Company collects information from its customers when a customer submits an order for the Company’s products. The type of information collected may include the person’s name, e-mail address, street address, zip code, telephone numbers, and credit/debit card information (collectively, “Customer Information”).
Credit Card Information: The Company may in certain cases collect credit card numbers and related information (“Credit Card Information”) when an individual places an order from the Company. The Company will use the Credit Card Information for purposes of processing and completing the purchase transaction.
SeedSlate does not knowingly collect the information from individuals under the age of 18. If a case has been found where a purchaser is under 18, their data will be immediately removed from our servers upon email request to [email protected]
Use of Information
The Company will use information collected for the purpose of processing orders ONLY. The Company will not sell or otherwise share Individual Information with outside parties. The collection of information additionally allows for smoother transactions for the user, and a quick response to any order placed.
Storage of Individual Information: The Company stores the Individual Information in a database on Company’s dedicated web server hosted at wpengine. The Company has implemented and maintains physical, electronic and procedural safeguards to help secure the information collected. In addition, the Company programmatically deletes customer data pursuant to the deletion schedule (“Deletion Schedule”) shown below.
Dissemination of Individual Information
Sale to Third Parties: THE COMPANY WILL NOT SELL INDIVIDUAL INFORMATION TO THIRD PARTIES FOR ANY PURPOSE.
Your Acceptance of These Terms
The Company maintains a programmatic customer data deletion policy explained below. However, should a customer want their Customer Information to be deleted faster they can send that request to [email protected] .
Retain Inactive accounts: 7 days
Seedslate will only retain the information from inactive accounts for 7 days. After that, it will be automatically deleted from our database. Inactive accounts are classified as accounts that either haven’t placed an order, or haven’t logged in within the 7 day period.
Retain Pending orders: 1 Day
Pending orders will only be held within the system for one day. After that, they will be reset. You will not be charged for the reset of a pending order.
Retain Failed orders: 1 Week
If your order fails to be completed in any way, it will be held within the system for a week. If there isn’t a resolution to the order failure, either a cancelation or a confirmation of payment before a week’s time, the order will be removed from the system.
Retain Canceled Orders: 1 Week
Any canceled orders will be removed from the system after one week. Your information will be removed from the servers after the cancelation has been verified.
Retain Completed Orders: 1 Month
Seedslate will store any completed orders for the time period of one month, after which it will be removed.
Retain Stripe Data: 1 Year
Stripe Data is used for faster processing of orders and transactions within our systems. It also means that your data will be stored at multiple locations, ensuring that it remains secure. We hold Stripe data for the time period of one year, after which it will be automatically removed from our servers.